Privacy Policy

Last Updated: 13/05/26

MMAD Vineyard Pty Ltd (“MMAD Vineyard”, “we”, “us” or “our”) is committed to protecting your privacy and handling your personal information in an open and transparent manner.

This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website, purchase our products, join our mailing list or allocation attend events, contact us, or otherwise interact with us.

This Privacy Policy is intended to comply with the Australian Privacy Act 1988 (Cth) and, where applicable, the European Union General Data Protection Regulation (“GDPR”).

Please do not provide us with your personal information if you are not of legal drinking age in your jurisdiction.

We may collect personal information that you provide directly to us, including when you purchase wine or merchandise through our website, create an online account, join our mailing list or allocation, enter promotions or competitions, attend tastings or events, contact us, or otherwise interact with us.
The personal information we collect may include your name, postal and delivery address, email address, phone number, date of birth, payment and billing details, purchase history, communication preferences, event attendance information and any other information you voluntarily provide.

When you visit our website, we may automatically collect information including IP address, browser type and device information, pages viewed, referring websites or search terms, approximate geographic location, shopping cart activity and technical diagnostic information.
We collect this information using cookies, pixels and similar tracking technologies.

We use trusted third-party providers to operate our business and website, including Commerce7, Klaviyo, Stripe, ShipStation, Google Analytics, Google Ads and Meta Platforms including Facebook and Instagram.
These providers may process personal information on our behalf in accordance with their own privacy policies and applicable laws.

We use cookies and similar technologies to ensure our website functions correctly, improve website functionality, analyse website traffic and personalise marketing communications.
You can manage or disable cookies through your browser settings. Disabling cookies may affect website functionality.

We may use your personal information to process and fulfil orders, manage customer accounts and allocation memberships, communicate with you, send marketing communications where consent has been provided, administer promotions and improve our website and services.
You may unsubscribe from marketing communications at any time.

We may disclose your personal information to service providers, payment processors, shipping and logistics providers including ShipStation and associated carriers, marketing and analytics providers, legal authorities where required by law, and professional advisers.
We do not sell your personal information to third parties.

Some of our service providers may store or process personal information outside Australia, including in the United States, Canada, United Kingdom, European Union, New Zealand, the Philippines and Singapore.

Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place.

If you are located in the European Economic Area or United Kingdom, you may have rights under the GDPR including access, correction, deletion, restriction, objection, portability and withdrawal of consent.
We process personal information on the basis of contractual necessity, consent, legitimate interests and compliance with legal obligations.

We take reasonable technical, administrative and physical measures to protect your personal information from misuse, loss, unauthorised access, modification or disclosure.
However, no transmission of information over the internet is completely secure and we cannot guarantee absolute security.

We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.

Our products and services are intended only for individuals who are of legal drinking age in their jurisdiction.
We do not knowingly collect personal information from individuals under the legal drinking age.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. Any changes will be published on our website together with an updated effective date.

If you have any questions, concerns or requests regarding this Privacy Policy or your personal information, please contact MMAD Vineyard Pty Ltd via [email protected] or (08) 7089 3389.